Please contact us via phone, email, and live chat ,WhatsApp on our homepage. We will provide a satisfactory service to you. 


  • Email: 
  • Call: +1 833 470 2950 (Weekday: working time is :00 AM-5:00 PM of Eastern Time. If there is no answer, please leave a voice message and we can provide call back service). 


If you would like a callback service, simply leave your phone number with your request. 


Why is it recommended to contact us via Email?


  1. We usually need to send you some information such as hyperlinks of videos, software or online guides, etc. It would help us to solve your problems better. 
  2. Jadens Label Printer can be applied in multiple situations. Giving us a short description of your request allows us to pick the right Jadens’ expert who is familiar with your particular scenario.
  3. When encountering problems that are difficult to describe clearly, it’s always welcome to send us a photo or short video. Our technicians will help to solve the problem.
  4. There is no limit on our customer interactions via Email so we can take our time to deal with your problem comprehensively and would never rush to the "next call."


We will work hard to make you satisfied with our products, and look forward to serving you.