For IOS

Option 1: 

If you can not find the file, you can start the printing label first and tap Share icon, then choose the Shipping printer App

(Please see article" Shipping Printer Set up  iOS" for details)

Option 2: 

If you can not do option1 (if you open the file on Facebook). Open label first, and tap Share Icon, then Open in Safari, tap Share Icon, select Save to file. Go to File App and find your label.

please follow the steps below. (Please see article" Shipping Printer Set up  iOS" for details)




For Android

If you cannot find the file, there are two methods you can print. 

(Please see article" Shipping Printer Set up  Andro" for details)

Option 1:

 Download your label and save to some folder where you can find it late. If finishing, open the shipping printer - choose file, you can find the file. 

Option 2: 

Download your label and find it in File App, select the lab and “ Other apps”, click it. And then tap the “ Shipping Printer”.