Q1. What is the roll core converters used for?
The roll core converters helps the printer support paper rolls with different inner core diameters.
Q2. What paper roll core size is supported by the default converter position?
The printer is shipped with the converters installed in the default position, which supports paper rolls with an inner core diameter larger than 20mm.
Q3. My paper roll has an inner core diameter between 12mm and 20mm. How can I install it?
For paper rolls with an inner core diameter between 12mm and 20mm, please flip both roll core converters before installing the paper roll.
Steps:
Q4. How do I know whether I need to flip the roll core converters?
Check the inner diameter of your paper roll core:
- Inner core diameter larger than 20mm: Use the default converters position.
- Inner core diameter between 12mm and 20mm: Flip both converters before use.
Q5. Do I need to replace the roll core converters for different paper rolls?
No. The roll core converters are reversible. Simply flip both converters according to the paper roll core size.