Other issues
Folder for adding Your order articles
If you follow all the steps in the user manual, your printer still does not print. This rarely happens and may be due to a driver capability issue. Here...
Wed, 27 Oct, 2021 at 10:50 AM
Please ensure the wall plug has electricity by plugging another device into that same plug. 1. Please follow the power cable to the adapter and check t...
Mon, 25 Oct, 2021 at 2:56 PM
Please ensure you turn off the Jadens printer before connecting or disconnecting the power cable. Connecting the power cable while the switch is in the...
Mon, 25 Oct, 2021 at 2:59 PM
When you connect the printer Bluetooth to your Windows PC, it does not succeed and reminds you to reconnect. Reason: You connected to the wrong printer....
Fri, 12 Nov, 2021 at 1:39 PM
When you add Bluetooth to Windows, please input the PIN 0000 .
Tue, 16 Nov, 2021 at 9:28 AM
If you install the driver on your Windows PC, the process cut off or it could not install successfully. Please turn off the firewall and anti-virus software...
Wed, 24 Nov, 2021 at 11:10 AM
The printer shows Printer Offline because the printer and computer disconnected. There are several reasons. 1 The USB cable is not plugged, loose, o...
Thu, 2 Dec, 2021 at 10:49 AM
Cause: You connected Bluetooth within 7 seconds after turning on the printer. Solution: Restart the printer and you have to wait 7 seconds untill you heard...
Mon, 9 May, 2022 at 5:00 AM
pls see method 2 from the blow link https://windowsstory.com/how-to-fix-windows-cannot-access-specified-device-path-or-file/
Tue, 2 Aug, 2022 at 6:17 AM