Problem: Sometimes your shipping platform or the settings on your application results in prints that are off-center or cut-off. You can adjust these margins and define new paper sizes by the following method.


Solution for Mac: （Preview) 


  1.  Open your label (e.g. a PDF). 
  2. Click “File” -> choose “Print”-> select “Show Details”.
  3. Click “Manage Custom Sizes”. Adjust the margins as desired on “Non-Printable Area”. You may need to do some trial and error to find the perfect combination.
  4. Click on “OK” to send these settings to the printer for your next print.




Solution for Windows:


  1. Go to “Control panel” -> “Devices and Printers” -> Right click on “Label Printer”  -> Choose “Printer Preferences” ->Go to the “Page Setup”
  2. Adjust the margins as desired on “Position Adjustment”. You may need to do some trial and error to find the perfect combination. You may enter both negative and positive values. 
  3. Click on “OK” to send these settings to the printer for your next print.