Jadens

Problem: Sometimes your shipping platform or the settings on your application results in prints that are off-center or cut-off. You can adjust these margins...

When you load in a new direct thermal label, there are two actions that need to do:  1. Run the automatic label identification on the printer.（Click thi...

Problem: Some shipping platforms only provide you with a full-page (8.5″ x 11″) document. Frequently, they use half of the page for the shipping label and t...

Problem: Sometimes your shipping platform or the settings on your application results in prints that are off-center or cut-off. You can adjust these margins...

1. For Window ((Click this link to watch a video on how to set Speed and Density on Windows)       To make the label more clear, you can follow these step...

To ensure the best print, we suggest: 1. Save your label as a PDF file instead of an image 2. Ensure your label is 4* 6 size page or Margin     Cli...

There are a few ways to set a default label size for your Jadens printer. Generally, you can use “Last Used Settings” shown below as a preset to print. ...

Solution for Mac (Preview) Save your label as a PDF file Open the file in Preview Go to “Tools” -> “Rotate Left” or “Rotate Right” ( or you skip this...

（For JD168BT/JD268BT/JD468BT/328BT） We recommend printing with the mobile app-Jadens Printer because it prints the best. You can download ‘Jadens Printer’...

  1. You can print any thermal label stickers with a width from 3cm (1.18") to 10.4cm (4.1"). Please noted that the label is thermal paper. 2. P...