Welcome to Jadens, it just takes only a few minutes to be up and running. Watch the short video below to see how. 

1. Correct operation steps of connecting Power Cable and USB Cable

2. Calibrate the label automatically.

3. install Driver

In case of the video is not clear enough for you, you may visit the following links for more detailed descriptions.

Install Jadens Driver on Windows 

Install Jadens Driver on Mac

Driver Source 

(Click this link to download drivers):

4. Connect Bluetooth in the driver

For Windows

If you think you are completely unfamiliar with a thermal label printer or even a computer, don't worry, please contact us through support@jadens.com or +1 833 470 2950(working time is 10:00 PM-9:00 AM of EST Time). We provide call back service, you can leave your phone no and we can call back at your convenient time. We will provide a satisfied solution to you.