General Issues

How to properly calibrate the label paper for printers 268BT/168BT/468BT/328BT?
I. Labels must be placed with the printing side facing upwards. II. After each label paper change, the paper learning calibration function must be perfo...
Thu, 20 Aug, 2026 at 5:26 AM
How to properly calibrate the label paper for 568P?
I. Labels must be placed with the printing side facing upwards. II. After each label paper change, the paper learning calibration function must be perfo...
Thu, 20 Aug, 2026 at 5:28 AM
How to properly calibrate the label paper for C10?
I. Labels must be placed with the printing side facing upwards. II. After each label paper change, the paper learning calibration function must be perfo...
Thu, 20 Aug, 2026 at 5:30 AM
How to properly calibrate the label paper for 668BT?
I. Labels must be placed with the printing side facing upwards. II. After each label paper change, the paper learning calibration function must be perfo...
Thu, 20 Aug, 2026 at 5:33 AM
How to Use the Feed Button?
(For Jadens label printer, the Feeder Button is the single button on the top side of the printer.)   When the printer is not running, press the feeder bu...
Wed, 10 Nov, 2021 at 10:30 AM
How to connect Power Cable and USB Cable
Before printing, please install the printer properly.  Ensure the printer is OFF. Insert the USB cable (data cable) fully into the printer USB port, ...
Fri, 22 Oct, 2021 at 4:16 PM
Why can't I print special characters, or French and Spanish on mac
Question:No special characters can be printed out on Mac Solution 1:     Solution 2 open the file with preview ,but not adobe ,so you can ...
Wed, 26 Oct, 2022 at 5:28 AM
Unknown Unauthorized Charges & Jadens Official Membership Billing & After-sales Notice
1. Official Introduction to Jadens Paid Membership Our paid membership subscription service is only available inside our official **Jadens Printer** App. ...
Tue, 14 Jul, 2026 at 11:17 PM
Troubleshooting: No Verification Email Received When Registering via Email
I. If you fail to receive the registration verification email after submitting your email address on the Jadens Printer App, please follow all the troubles...
Mon, 20 Jul, 2026 at 11:40 PM
Printer Operation Safety Precautions
1. Caution: Avoid High Temperature Burns Note: After printing, do not touch the print head directly to avoid high temperature burns. 2. Do Not Disas...
Thu, 20 Aug, 2026 at 5:39 AM