1. Different LED status indicates differently. Here are some common circumstances and corresponding solutions for your reference:

  

Status of LED Button

Explanation

Solution

Green

The printer is running normally

 

Flashing Red

every 2 seconds

 

 

The printer Head is overheated

None. 

The printer will automatically resume once the printer head cools down.

Flashing Red

(every 2 seconds)

  1. Out of paper
  2. Wrong size paper

Ensure that the labels are loaded correctly. You may need to run automatic label identification.

Flashing Red

(2 times per second)

The printer cover is not fully closed.

Check that the printer cover is completely closed.


2. Long press and hold on to the top circular button until you hear the beep noise. Different noise indicates a different meaning.

 

The beeping noise

Waiting time

Explanation

 

1 beep noise

 3seconds

The printer will automatically study the paper size you loaded and comes out with two labels. 

2 beep noises

6seconds

The printer will automatically print a test page.

 

 

5 beep noises

 

 

15seconds

The printer will restore the factory settings. (Normally you don’t have to do this step if your printer works fine).