(Note:Please turn on printer and you have to wait 7 seconds untill you heard 3 beef,then connect bluetooth,Check your indicator light status, it will stay on blue instead of flashing blue if you connect the Bluetooth successfully.)

If you can not connect to Bluetooth


1. Model 

please make sure your printer has Bluetooth function. You can check the model number to make sure. JD168BT/ JD268BT/ JD468BT/JD328BT are Bluetooth version.


2. Mac

please be sure that Bluetooth capability on Apple computers (Mac system)  does not work with Jadens label printers, only Windows PC can work with Bluetooth currently.


3. Windows

Please make sure you have installed the driver on your Windows PC and connect the USB cable to your pc before you add the Bluetooth to your printer.


4. Phone

① please make sure your “Location Service” and “Tracking” are on.

Settings > Privacy> Location service/ Tracking> On

②Make sure that you have turned off your other Bluetooth setting, otherwise, the Bluetooth channel will be occupied.

③Check your mobile phone system version, we suggest you use ios 10 or newer, android 10 or newer. Further questions, please reach us