If you install the driver on your Windows PC, the process cut off or it could not install successfully. Please turn off the firewall and anti-virus software on your computer.


How to turn off the firewall: ( or click this link for more detail)

1. Select the Start button > Settings > Update & Security > Windows Security and then Firewall & network protection. Open Windows Security settings.
2. Select a network profile.
3. Under Microsoft Defender Firewall, switch the setting to On. ...
4. To turn it off, switch the setting to Off.


How to turn off the anti-virus software( or click this link for more detail)

1. Select Start  > Settings  > Update & Security  > Windows Security > Virus & threat protection > Manage settings (or Virus & threat protection settings in previous versions of Windows 10).

2. Switch Real-time protection to Off. Note that scheduled scans will continue to run. However, files that are downloaded or installed will not be scanned until the next scheduled scan.