Basic knowledge
Please check the following router settings : Log in to your wireless router’s admin page and check whether any of the following features are enabled: ...
Mon, 10 Aug, 2026 at 4:48 AM
When your smartphone/tablet/PC and printer are not connected to the same SSID, connecting them to the same SSID may solve the problem. If the printer is co...
Mon, 10 Aug, 2026 at 4:49 AM
There are two different frequency bands, 2.4 GHz and 5 GHz, for wireless connection such as connecting via wireless router or wireless direct. 5 GHz 5 GHz...
Mon, 10 Aug, 2026 at 4:50 AM
1. Check that printer is turned on. 2. Long press the Feed Button for 2s and release after 3 beeps to print printer’s info (self-test page). The follow...
Mon, 10 Aug, 2026 at 4:53 AM
Select the encryption containing WPA2. Note The factory default of wireless router supporting WPA3 may be set to WPA3. Make sure your computer can commun...
Mon, 10 Aug, 2026 at 4:54 AM
If the printer and wireless router are connected or the printer and computer are connected by USB cable but you cannot print: o Change to Offline (Windows)...
Mon, 10 Aug, 2026 at 4:57 AM