Label issues

Why my label comes out unclear/ low ink/blurry
Cause: The resolution of the label file you printed is too low Solution: 1. Please print the PDF file but not the picture. (most common reason)    ...
Wed, 13 Apr, 2022 at 3:02 PM
My label is printed sideways / off-center/very small
  The Jadens Label Printer prints exactly what you see by print preview on the screen, if your printed label looks sideways or has a lot of white space on ...
Sun, 29 May, 2022 at 11:51 PM
Why Print Blank Page?
There may be several reasons for printing blank pages. 1.  (most common)The peel-off side should be facing up when feeding the labels, please follow the...
Wed, 13 Apr, 2022 at 4:17 PM
Why does it skip labels or continuously feed labels?
There are three main reasons:   1. If you change your label type or size. In this case, Jadens Label Printer does not learn your label, this is the mos...
Thu, 14 Apr, 2022 at 4:20 PM
Barcode came out some black blocks/ thick
Reason: the Density value is high  Solution:  1. Set the print Density value to about 4 in Preview( Mac system) Please note: If you use the PDF softwa...
Thu, 14 Apr, 2022 at 4:22 PM
Label is getting stuck / prints and stops
If your label is getting stuck (usually during printing something really dark, like a barcode or a thick straight line), this is most likely due to your pri...
Thu, 14 Apr, 2022 at 4:24 PM
barcode is not scannable/ print is too light/small/thick
If the post office is unable to scan your barcode, there are several reasons. 1. Your labels are printed too small and not clear. Solution: Make sur...
Thu, 14 Apr, 2022 at 4:27 PM
It keeps printing the same label
When Jadens Label Printer doesn't believe a label has been printed correctly, it will attempt to re-print it.    If this keeps happening, it is most l...
Thu, 11 Nov, 2021 at 3:05 PM
How to avoid white spots in my print
There are a few reasons cause this problem: 1. It is likely that the printer head has gotten dirty, Please use alcohol to clean the print head  2. the...
Mon, 6 Jun, 2022 at 6:40 AM
How to remove the jammed labels/ printer is jamming
In case the paper is jammed or printer is jamming, you should not just pull the label out without the below actions:   Turn the printer off, allow the pr...
Fri, 8 Jul, 2022 at 10:22 PM