Label issues
Q: The printed handwriting is faint, the barcode is blurry, and the QR code cannot be scanned. A: 1: PDF/Browser printing turns on "Adapt to border...
Fri, 21 Aug, 2026 at 5:14 AM
The Jadens Label Printer prints exactly what you see by print preview on the screen, if your printed label looks sideways or has a lot of white space on ...
Sun, 29 May, 2022 at 11:51 PM
1. Thermal Paper Inverted Fault Description: Thermal paper only displays color when heated on the side with the thermal coating. If the non-coated side ...
Fri, 21 Aug, 2026 at 5:07 AM
1: Label size settings do not match the actual paper size. Troubleshooting: The width and height selected in the app/computer do not match the actual la...
Fri, 21 Aug, 2026 at 5:13 AM
Reason: the Density value is high Solution: 1. Set the print Density value to about 4 in Preview( Mac system) Please note: If you use the PDF softwa...
Thu, 14 Apr, 2022 at 4:22 PM
If your label is getting stuck (usually during printing something really dark, like a barcode or a thick straight line), this is most likely due to your pri...
Thu, 14 Apr, 2022 at 4:24 PM
If the post office is unable to scan your barcode, there are several reasons. 1. Your labels are printed too small and not clear. Solution: Make sur...
Thu, 14 Apr, 2022 at 4:27 PM
When Jadens Label Printer doesn't believe a label has been printed correctly, it will attempt to re-print it. If this keeps happening, it is most l...
Thu, 11 Nov, 2021 at 3:05 PM
There are a few reasons cause this problem: 1. It is likely that the printer head has gotten dirty, Please use alcohol to clean the print head 2. the...
Mon, 6 Jun, 2022 at 6:40 AM
In case the paper is jammed or printer is jamming, you should not just pull the label out without the below actions: Turn the printer off, allow the pr...
Fri, 8 Jul, 2022 at 10:22 PM